Family

The flexible Family Help Plan caters to various crisis needs of a multi-member family. The family can also add value-added services according to their lifestyle needs. One call to the National CrisisOnCall helpline can save you and your loved ones' lives in a crisis. In addition, our low-cost identification wristband enables first responders to identify you when you are unable to speak in a severe crisis.

CRISIS IDENTIFICATION

As a CrisisOnCall member our tried and tested low cost identification band speaks for you when you are incapacitated or incapable to do so your self.

In a critical emergency every second counts. With the emergency contact number clearly displayed on the wristband, it enables first responders to identify you and your critical information by calling the CrisisOnCall National Call Center to secure medical, physical, or emergency support when you need it most. One call can save your life. Read More...

LIFE-SAVING CRITICAL INFO

CrisisOnCall will know who you are when you can't speak for yourself. Your life saving critical personal information are processed and stored on a database hosted on a secure datacenter server. Your life saving personal information is only shared during a crisis on a need-to-know base with first responders through the CrisisOnCall National Call Center. You maintain your own personal information and are in control of the type of information to be shared during a crisis situation. Read More...

CRISIS ASSIST

With the CrisisOnCall one number service members have access to the National Call Center to arrange help and support from emergency services during and after a crisis incident, gain access to mobile phone companies to block stolen phones and SIM cards, get connected with banks to cancel stolen cards.

CrisisOnCall is the One Stop Solution for all your emergencies. With your personal information at hand we can inform loved ones, contact next-of-kin, friends, and colleagues in a crisis. Get quick access to emergency services like SAPS, traffic police, fire brigade, ambulance or security services. Get you linked to your shortterm insurance to report accidents and request help. Report assault, robbery, theft, property break-in, domestic violence and hi-jack. We are here for you in your crisis! Read More...

CALL BACK 24/7

SMS the Eezi Assist Short Code via mobile to the emergency number and a CrisisOnCall agent will call you back or for the hearing impaired we will send you and sms 24/7. Simply register for the service, press the speed dial number and an agent will contact you back to help you in a crisis. No airtime is need if you use this convenient service to contact your 24-hour National Contact Center. Read More...

CRISIS MOBILE APP

With our panic button on your mobile device you have easy access to emergency support. Download and install the user friendly Help 247 App on enabled mobile devices for quick and easy access to emergency support. Read More...

TRIP MONITOR

"The guardian angel service for travelers". CrisisOnCall offers its members an innovative one-stop travel helpline for long-distance road trips whichever distance. You can request the National Call Center to check in on the driver at specified intervals within the borders of South Africa. The trip monitor service will give you peace of mind in unsafe conditions and trips through dangerous areas. Read More...

BREAKDOWN ASSIST

One call to the CrisisOnCall National Call Center will offer you help for on-the-road breakdowns. Our friendly customer service ambassadors are standing by to assist you 24/7. Read More...

HEALTH ASSIST

One call to the CrisisOnCall National Call Center to get professional advice on health and medical situations and conditions Read More...

CRISIS AMBULANCE

Your life is our Priority. One call to to the CrisisOnCall National Call Center can assist when you need a ambulance in a crisis. Limits and terms and conditions apply Read More...

CRISIS ADVICE

Support and advice to assist valued members during a medical crisis. Our CrisisOnCall National Call Center is standing by to assist and can put you in contact with a professional medical person to assist with your emergency Read More...

TRAUMA ASSIST

Experiencing trauma can have a severe impact on your life and wellbeing; telephonic trauma support by registered and experienced counsellors are just one call away. CrisisOnCall National Call Center can arrange access telephonic, online or face to face consultations with counsellors. Terms and Conditions apply. Read More...

HOME ASSIST

Household emergencies happen when you least expect them. Call the CrisisOnCall one-stop National Call Center for friendly, efficient assistance with your household mishaps. Terms and Conditions Apply Read More...

ARMED REACTION

Feeling vulnerable or unsafe? One call to the CrisisOnCall National Call Center or activating the Protect Me button on your Mobile App will trigger security services to your location anytime. Terms and Conditions apply. Read More...

LEGAL ASSIST

CrisisOnCall members have telephonic legal advice or assistance with standard documentation during business hours from experienced independent legal practitioners. Terms and conditions apply. Read More...

OVERNIGHT STAY ASSIST

On a road trip and prefer to stay over. The CrisisOnCall National Call Center will gladly assist with sourcing and arranging accommodation. Terms and conditions apply. Read More...

KIDS ASSIST

Following an emergency, rest assured that your children's safety and care are our top priority and will be arranged in collaboration with your next-of-kin. Terms and conditions apply. Read More...

DEMENTIA ASSIST

Vulnerable loved ones who require that extra support and care, Call the one-stop CrisisOnCall National Call Center to assist with your loved ones crisis. Terms and conditions apply Read More...