About Us

About Us

About Us

THE CALL CENTRE

"We manage your crisis
when you are not able to"

Customer Loyalty Consultants was founded in 1998 by Karla Hunt to provide consulting services on customer loyalty programmes for many diverse market segments including medical aid, motor and insurance.

Having gained vast experience in the customer loyalty industry, CLC subsequently started brokering value added products within the short-term industry, and soon created products that not only made our clients' lives easier by enhancing the core service offering but which also add value to the end user through additional benefits and services.

In 2006, CLC established its own 24/7 Contact Centre in order to achieve and maintain excellent service levels by providing greater flexibility to our clients. Our 24-hour Contact Centre is situated in Centurion and is equipped with the latest technology and is manned by well trained, dedicated and professional personnel. At the centre of the CLC offering, the Call Centre epitomises the greater CLC values of loyalty, integrity, professionalism, enthusiasm, service excellence, partnership and responsibility.

CLC has flourished since its establishment in 1998 and is considered to be a leader in service delivery, innovative product development and in assisting our clients to be more efficient in the total turnkey solution they offer to their members.

Today, Customer Loyalty Consultants services over 400 000 clients and is considered to be one of the most reputable financial service providers (FSP26908).

"Who will assist you during
a crisis situation?"

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"Who will assist you during
a crisis situation?"

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