About us

About us

About us

Our Business

Our motto
"We really care" says it all!

Helping our members, one crisis at a time

CrisisOnCall was established on 1 October 2002 as a private company (registration number 2002/024966/07). Two years of intense research regarding the challenges facing paramedics during accidents led to the establishment of CrisisOnCall. Two core issues stood out. Identification of patients and lack of access to medical knowledge of the patient.

Based on the research conducted, our core business is to provide peace of mind during your crisis.

We offer access to a reliable call centre through a central emergency number service to take care of your crisis.

Situations covered include illness, accidents, injuries, death, burglaries, attacks, mugging, stolen bankcards and cell phones, break-ins, fire, geyser burst, electricity failures, leaking pipes, blocked drains and many more. (Terms and Conditions Apply)

Just one call to a single emergency number is all you need to get professional help in your crisis

Medical aid and state hospitals

Many South Africans with medical aid end up in state hospitals because they could not be identified. Paramedics and emergency response are often delayed due to the closest most appropriate service was not dispatched to the scene of an emergency.

Travelling long distances

Furthermore, traveling long distances on South African roads can be daunting, especially not knowing what would happen if you face a crisis or emergency. Who do you contact? Who will look for you? Where do they start looking for you?

"Who will assist you during
a crisis situation?"

"Who will assist you during
a crisis situation?"